Everten is Australia’s leading online retailer of kitchenware, homeware, giftware and tableware. Everten is a family owned 100% Australian company that LOVE to cook. This is reflected in an extensive product range, coupled with great product advice and excellent service, as rated by the customers.
“We find our staff uses InstantSearch+ not only to direct customers to particular products they are calling to ask about, but that it also helps customers direct our staff to products when they wish to obtain more information and advice, ultimately leading to greater sales and customer satisfaction.”
Bottom line – How InstantSearch+ impacts your sales
“We have found by analyzing search queries that many customers search for a specific item in specific sizes, i.e Le Creuset Casseroles, of which there are many variations. Having InstantSearch+ helps them find these specific products quickly without needing to go through the long-winded process of browsing through our category tree.”